As a carer you may be concerned about how Coronavirus (COVID-19) will impact your health, the health of the person you care for and/or your caring role. We have provided some useful information and guidance below to help you understand the current situation and the support that is available to help you in your caring role.
Last updated: 16 September 2021
All unpaid carers and young carers are eligible for the free flu vaccine. This year, the eligible groups have been extended to also include everyone aged 50 and over and all primary and secondary school children.
Further information about the eligible groups can be found on NHS Inform.
Yes. From October there will be an online booking system for COVID-19 booster vaccination for all adults over 50 plus those aged 16-49 who are:
The JCVI advises the booster is offered no earlier than six months after receiving your last COVID-19 vaccination. It may be possible to give both COVID booster and flu vaccinations at the same time where the time frames allow.
The National Carer Organisations have produced a useful 'Frequently Asked Questions' guide for carers about the flu vaccine and COVID-19 booster vaccine
You can register for a COVID-19 vaccination through the online self-registration portal.
This is a convenient and immediate way to register for your coronavirus vaccine and receive your vaccination appointment details.
You will receive alerts and information digitally rather than through the post. It will also help to keep your contact details up to date and make sure you aren’t missed.
You are eligible to register for vaccination using this service if you:
You can also register if you are 16 or 17 years old, and fall under any of the following clinical risk groups:
If you are an unpaid carer or an adult living with someone who is immunosuppressed and have not registered for a vaccination you should call the national COVID-19 Vaccination Helpline on 0800 030 8013.
If anyone you know is eligible but they don’t have access to the internet or a smartphone, they can still register for SMS and email updates by phoning the national COVID-19 Vaccination Helpline on 0800 030 8013.
If you don’t register via the online registration portal, NHS Lanarkshire will send out an appointment to you via the post. You should make sure that your address details registered at your GP surgery are up to date so that you aren’t missed.
Alternatively, NHS Lanarkshire are currently running drop-in vaccination clinics.
The online registration form will ask for details such as your:
How can I find my CHI number?
Your CHI number is a unique number you are allocated when you register with your GP.
You will be able to complete the registration form without knowing your CHI number, but it will help NHS Scotland to match your record if you do know it.
You can find your CHI number in most documents or letters sent to you by NHS Scotland, such as your:
Sharing these details allows NHS Scotland to correctly identify you and arrange your vaccination appointment in an appropriate location.
You can choose your preferred contact method and NHS Scotland will contact you with any updates and information you might need.
Once you have submitted your details, you'll receive a text or email confirming that you’ve registered successfully.
You’ll receive a second text or email with your appointment details. This is based on the availability of vaccine supplies and staff.
You'll be offered a vaccine appropriate for your age group.
Currently, the JCVI guidance is that an alternative to the Oxford/AstraZeneca vaccine should preferably be given to those under the age of 40 (who are not part of priority groups 1 to 9) where possible, unless they have already been given the first dose safely. It’s therefore likely that you'll be offered either the Pfizer or Moderna vaccines.
The National Carer Organisations have produced a useful 'Frequently Asked Questions' list for carers about the vaccine:
You can still get your COVID-19 vaccination even if you aren’t registered with a GP practice or don’t have a Community Health Index (CHI) number.
You should phone the national COVID-19 Vaccination Helpline on 0800 030 8013 and they will take you through the process.
The Joint Committee on Vaccination and Immunisation (JCVI) has advised that young people aged 12 to 15 at an increased risk of coronavirus (COVID-19) should be offered the Pfizer/BioNTech vaccine.
This includes children and young people with:
The JCVI also recommends that those aged 12 to 17 who live with someone who is immunosuppressed should also be offered the vaccine.
If your child or young person is eligible, you will be contacted by NHS Scotland with your child's vaccination appointment details. Some children under specialist care will be contacted directly by their healthcare professional and others will receive a vaccination invitation letter.
Local health boards aim to vaccinate those who cannot attend a clinic in their own home or a care setting. Local health boards will contact the parents or carers of these children directly to organise this.
If your child or young person is a household contact of someone who is immunosuppressed, they can register for a coronavirus vaccine.
You will receive a letter advising them they can register by phoning the national COVID-19 Vaccination Helpline on 0800 030 8013.
You should phone the number in your letter to rearrange your child's appointment if the time and date does not suit. If you were contacted by your child's specialist, you should phone them to rearrange your appointment.
If your child or young person’s level of care needs or disability needs mean they cannot attend a clinic, phone the local number on their invitation letter.
If your child is a household contact of someone who is immunosuppressed and they registered with the national COVID-19 Vaccination Helpline, they should phone them on 0800 030 8013 to rearrange your appointment.
Your vaccination status is a record of the COVID-19 vaccinations you have received. Your status includes your name, date of birth, and any coronavirus vaccinations you have received in Scotland.
Do not contact your GP practice about your coronavirus vaccination status. GP's cannot provide letters showing your coronavirus vaccination status.
You can request a printed copy of your vaccination status online or by phoning the COVID-19 Status Helpline.
If you have previously downloaded your coronavirus vaccination status letter, you will need to request a new printed copy.
You can view and request to print your vaccination status online by logging in using your unique username and password. Your username and password can be found in your coronavirus vaccination appointment letter.
Once you have signed in, you should select 'vaccination status' which will allow you to view and request to print your coronavirus vaccination record letter.
Your record will be sent by first class post. Make sure you allow plenty of time for your record to arrive before you travel.
If you are requesting your vaccination status letter, don't leave this until the last minute. You should request your status letter well in advance of overseas travel. Letters will be sent first class post and should arrive within 14 days.
You can also get a copy of your vaccine status by phoning the COVID-19 Status Helpline on 0808 196 8565. The helpline is open every day from 10am to 6pm.
If you lose your vaccination status letter, you should phone the COVID-19 Status Helpline on 0808 196 8565 for a replacement.
Keep your vaccination status letter in a safe place, you will not be able to access a replacement abroad.
If any data on your Vaccination Status Record is incorrect, you should phone the COVID-19 Status Helpline on 0808 196 8565.
For further information, please click here.
Lanarkshire Carers are delighted to have worked in partnership with NHS Lanarkshire, community leaders and members of the local BAME community to support a better understanding of the COVID-19 vaccination and to address concerns about the misinformation targeted at BAME communities via social media.
An information and awareness-raising campaign via social media; specifically WhatsApp, was planned and five videos were produced in English and Urdu / Punjabi to answer questions about the vaccine, to look at the barriers in accessing vaccination and support the uptake of the vaccination within the BAME community. Community representatives such as a teacher, community pharmacist, A&E consultant, consultant psychiatrist and our BAME Carers Services & Equality Coordinator participated in this project. The videos were launched via WhatsApp and are available on the NHS Lanarkshire YouTube channel.
To watch the full series of videos that have been produced, please click here.
Lanarkshire Carers wishes to thank everyone who filmed, edited and shared the marvellous videos.
A video message from Isbah Khan, BAME Carers Services and Equalities Co-ordinator, providing information to members of the BAME community on the COVID-19 vaccine in English.
A video message from Isbah Khan, BAME Carers Services and Equalities Co-ordinator, providing information to members of the BAME community on the COVID-19 vaccine in Urdu.
The MHRA is carrying out a detailed review of reports of a very rare blood clotting problem affecting a small number of people who have had the Oxford/AstraZeneca vaccine.
The problem can also happen in people who have not been vaccinated and it's not yet clear why it affects some people.
The coronavirus vaccine can help stop you from getting seriously ill or dying from coronavirus. For people aged 30 or over and those with other health conditions, the benefits of being vaccinated outweigh any risk of clotting problems.
For people under 30 without other health conditions, it's currently advised that it's preferable to have another coronavirus vaccine instead of the Oxford/AstraZeneca vaccine.
If you have already had a first dose of the Oxford/AstraZenica vaccine without suffering any serious side effects you should complete the course. This includes people aged 18 to 29 years who are health and social care workers, unpaid carers and household contacts of those who are severely immunosuppressed.
For further guidance please read the coronavirus vaccination and blood clotting information leaflet
Further information can be found on NHS Inform by clicking here.
Drop-in clinics are open to anyone who:
If it is more convenient, you can cancel your booked appointment and attend a drop-in clinic. You do not need an appointment for a drop-in clinic and you do not need to be registered with a GP.
16 and 17-year-olds can attend any drop-in clinics for their vaccine.
A dedicated shuttle bus is now running from Motherwell, to Ravenscraig. These buses are only for people attending their vaccination appointment and are free of charge.
Vac1 bus – runs every 30 minutes (on the hour and half past) from Motherwell train station to Ravenscraig. Journey takes 10 minutes. Full timetable available at Traveline Scotland.
Existing bus routes
Other existing bus routes (240X/241X and 366, 367 services) have been amended so they now visit Ravenscraig directly. Information and a Journey Planner is available from SPT and through Traveline Scotland:
A number of existing bus routes travel to the Alastair McCoist Complex in East Kilbride. Information is available from SPT. There are a number of travel options available and trained staff will find the most appropriate way for everyone to attend a vaccination appointment. More information for travel
to vaccination clinics is available at travelinescotland.com/vaccination
The Protect Scotland app from NHS Scotland’s Test and Protect is a free, mobile phone app designed to help us protect each other and reduce the spread of coronavirus.
The app will alert you if you have been in close contact with another app user who tests positive for coronavirus. And if you test positive, it can help in determining contacts that you may have otherwise missed while keeping your information private and anonymous.
Using the Protect Scotland app, along with sticking to current public health measures, will help us to stay safe when we meet up, socialise, work or travel.
Downloading and using Protect Scotland will never be a requirement. However, as we see the rate of infection start to rise, it is important that we all download and use the Protect Scotland app to help stop the spread of coronavirus. We know the more of us that do, the more effective it will be.
Check In Scotland will allow you to log your contact details with any business or venue displaying the Check In Scotland Test and Protect QR code poster.
Check In Scotland works with NHS Scotland's Test and Protect contact tracing system to:
If you get an alert, it will give you some advice about what you should do next.
Anyone over the age of 12 can use the Check In Scotland service. The service is designed to take as few details from you as needed. These details will be kept securely for 21 days before being deleted, unless someone who's part of the NHS Test and Protect response team needs to keep them for longer for public health reasons.
You can choose between using the Check In Scotland online form to check in and out of venues or the Check In Scotland app.
The Check In Scotland service and app, and the Protect Scotland app, are not the same thing. You can find out more about the Protect Scotland app and Test and Protect from NHS Inform. You should use the Check In Scotland service when you visit a business or venue that displays a Check In Scotland poster. The Check In Scotland service is only for use in Scotland. If you live in England or Wales, you should use the Track and Trace app and the NHS England and Wales QR code service.
For further information on how Check In Scotland works, please click here.
COVID-19 can be spread by people who don’t have symptoms or the symptoms are so mild people may not recognise that they have the infection.
Test results will help to detect the virus and limit its spread.
Lanarkshire residents can get tested in any of the sites listed below.
If you have symptoms or not, you can get tested at one of the Mobile Testing Units.
The Mobile Testing Units are open every day.
Please remember to book a test before attending these sites.
Regional Testing Sites (walk-through)
Please remember to book a test before attending these sites.
LFD collection pop-up sites
Lateral flow testing devices can be collected at pop-up sites from the following locations between 10am until 2pm on the dates listed below:
Venues from Monday 6 September:
Please remember to book a test before attending these sites.
Local Testing Sites
Please remember to book a test before attending these sites.
For up-to-date information on who is eligible to be tested and where to go to access this, please visit the NHS Inform website. If you are unable to access the website, please call 0800 028 2816 to book a test
Opening times from Monday 30 August
Monday to Friday: 9.30am – 12.00pm and 1pm – 4.30pm
Saturday and Sunday: 9.30am – 12.00pm and 12.30pm - 2.30pm
Monday to Friday 9.30am to 4.30pm
Saturday and Sunday 10am to 2pm (POP UP DISTRIBUTION ONLY FOR LFD KITS)
Lateral flow testing kits can also be collected a from local pharmacies. Use this link to find your nearest pharmacy that offers this collection service - https://maps.test-and-trace.nhs.uk
They can also be ordered online at https://www.gov.uk/order-coronavirus-rapid-lateral-flow-tests or by calling 119 to order home delivery.
Free lateral flow test kits are available for anyone without symptoms and available for pick up without an appointment from many local walk-in or drive-through test sites from 3:30pm each day, or by ordering online or by phone, for people to test themselves twice-weekly.
It means anyone without COVID-19 symptoms who does not already have access to asymptomatic testing in their workplace or community can test themselves. This includes anyone planning travel to a Scottish island so they can test themselves before their journey.
Each pack contains seven rapid lateral flow device tests that can provide results in around 30 minutes. A positive result means people should self-isolate with their household and order a PCR test to confirm the positive result.
A negative LFD test result is not a guarantee that you do not have COVID-19. You should continue to follow coronavirus FACTS guidance and restrictions in place in your area.
You can get rapid lateral flow devices (LFDs), for twice-weekly testing, if:
You need to be 18 or over to collect or order the test kits.
You should not access rapid LFD tests in this way if:
Do not use a rapid LFD test if you have COVID-19 symptoms. If you have symptoms you must self-isolate immediately and book a PCR test through NHS Inform.
There are a number of ways you can get a rapid LFD test.
If you currently get rapid LFD test kits from your nursery or childcare provider, school, college, university or workplace you should continue to do so.
Carry out a rapid LFD test at home (order online or collect at test site)
Your order will contain one pack with seven LFD tests inside, and it will be delivered to your home in one to two days. You can only order one pack per household each day.
If you’re ordering for another household in addition to your own household, you should:
If you cannot place an order online, you can order by calling 119.
find your nearest COVID-19 test site where LFD tests can be collected
Up to two packs of seven LFD tests can be collected per household. If you are collecting for multiple people, up to four packs of seven LFD tests can be collected.
You can collect your packs of LFD tests from a COVID-19 test site between 3.30pm to 8pm. You do not need to book an appointment.
Carry out a rapid LFD test at a test site
You may be able to visit a community asymptomatic test site if they are available in your area.
Check the targeted community testing page to see if there is a community asymptomatic test site in your local authority.
Find out how to take a rapid LFD test (video) on NHS Inform.
You must report your result the day you take a rapid LFD test. Report your lateral flow test results on gov.uk.
More information on how to report your result, as well as information on what to do if your result is positive, is available of NHS Inform.
Unpaid carers have been included in the priority groups of key workers who are able to access testing for Coronavirus (COVID-19), if they are symptomatic or have household members who are symptomatic.
If you are an unpaid carer, you can find further information on eligibility and access to testing on the Scottish Government website.
The National Carers Organisations have also released a guide answering questions related to unpaid carers accessing testing:
Follow Core Public Health Advice
A lot of misinformation is circulating about coronavirus. Make sure you follow advice from reputable sources. We suggest checking the following websites regularly as advice and guidance is changing on a regular basis:
Information on COVID-19 is also available in different languages and formats via NHS Inform:
Shield those at high risk
Shielding is for people, including children, who are at very high risk of severe illness from coronavirus (COVID-19). It’s also for their family, friends and carers. Shielding measures should be used when an extremely vulnerable person is living in their own home, with or without additional support. This includes extremely vulnerable people living in long-term care facilities.
New stay at home regulations introduced into Mainland Scotland on 05 January 2021:
Take steps to reduce the risk of catching or spreading coronavirus at home
This is particularly important if you regularly have people coming into your home to support the person you care for such as care workers or health practitioners. Take a single-person approach where possible when caring for vulnerable friends and relatives. Follow hygiene and infection control guidelines:
If you think you have been in close contact with someone with coronavirus, take extra precaution around social distancing and check if you have symptoms using the coronavirus symptom checker:
Plan for emergencies and have contingency plans in place
If you have not done so already, consider having an emergency plan and/or anticipatory care plan in place for the person you care for:
Ensure you have key information to hand about the person you care for. It might be worth writing down some vital details such as their medical conditions, medications they take, what they like and dislike etc in case someone needs to assist with the caring role.
If you are unable to provide essential care for someone, you should contact your local social work department for support. If a formal provision of care is already in place it might be worth checking with the care provider or the local authority what their contingency plans are.
Make the most of your support networks
Ensure family, friends, the organisations and community resources you engage with are aware of your circumstances and are available to assist if needs be.
Many local and national organisations are helping with the current challenges that people, communities and our health and care services are facing:
Use technology to keep in touch
Consider using technology to keep in touch with others rather than meeting in person, particularly if people are elderly or have underlying health conditions.
If you are working, make sure your employer knows you are a carer
Check to see if your employer has any plans in place for staff affected by coronavirus. Check what your employment rights are:
If you are struggling financially
Speak to the people and organisations you owe money to, many are acknowledging the current situation and may be able to help. Visit the Citizens Advice Scotland website for more advice if you can't pay your bills because of coronavirus:
Be sensible and consider others
Panic buying, stock piling, attending your GP practice or the hospital unnecessarily or ignoring coronavirus advice can put the most vulnerable and subsceptible people in our society at risk.
Physical distancing, hand hygiene and respiratory hygiene are the most important and effective things we can all do to prevent the spread of coronavirus and sticking to the FACTS are more important than ever. Face coverings are not an alternative to any of these other precautions.
The best available scientific evidence is that, when used correctly, face coverings may provide additional protection from transmission of COVID-19, to both the wearer and those around the wearer, especially in crowded and less well ventilated spaces, and worn in addition to 2m physical distancing.
Wearing your face covering correctly will help protect yourself and others from coronavirus. It's more important than ever.
For further information and guidance on wearing a face covering please visit: https://www.gov.scot/publications/coronavirus-covid-19-public-use-of-face-coverings/
Do you have coronavirus symptoms? You and your household need to self-isolate.
If you have a cough, high temperature or loss/change in taste or smell, you and your whole household need to stay at home and you need to get a test straight away. You can do this at NHSinform.scot/test-and-protect or by calling 0800 028 2816 if you cannot get online. You and your whole household should then stay at home until the test results come back. If you test positive, you and your household need to continue to self-isolate. If you test negative, you can stop self-isolating as long as you feel well and have not had a high temperature for 48 hours (without taking any medicines to treat a high temperature). Your household can stop isolating too.
Also, if you have been with someone who has tested positive or if you have been to a country on the quarantine list, you should self-isolate. That’s even if you don’t have symptoms of coronavirus.
How long should I self-isolate?
If you get coronavirus symptoms, stay in your home for 10 days. Others in your household need to stay at home for 10 days too in case they develop symptoms. That includes everyone who lives in your home.
How do I self-isolate?
Self-isolation means staying at home all the time, with no other households coming inside.
• Don’t pop to the shops, even if you’re wearing a face covering
• Don’t go to school or nursery
• Don’t take the dog for a walk
• Don’t let people come into your home to bring shopping, look after children or for any other gathering
Lanarkshire Carers Centre can assist eligible unpaid carers to access Personal Protective Equipment (PPE) through local distribution hubs in North and South Lanarkshire. If you require PPE and need assistance to access this via your local distribution hub, please contact us on 01698 428090/01236 755550. More information on when PPE is required can be found on the Scottish Government website:
In the interests of carers, the people they care for and our staff, Lanarkshire Carers has taken necessary measures to help delay the spread of coronavirus which has impacted some of our services. We are still available to support you with your caring role. Our staff are engaging with carers who regularly use our services, phoning them to check in, updating and offering emotional support, talking to, listening to and helping carers. We are also contacting carers who haven’t engaged with us for a while. Here is a list of the services we currently offer:
All our staff are available for carers via telephone during office hours if you need information, advice or support with your caring role. Please contact us on 01698 428090/01236 755550.
Online Carer Training
We have scheduled a number of online training opportunities for carers, which are available on our website. Further training opportunities will be published in due course and if you have any suggestions for training that may benefit you, please feel free to complete our training needs analysis form under the 'Future Training' section:
Legal Telephone Appointments
You can arrange a 20 minute telephone appointment with a solicitor to discuss guardianship, power of attorney and will-writing. Please complete the following form and we can arrange an appointment for you:
If you experience any difficulties using this form, please contact us on 01236 755550/01698 428090.
Short Breaks Bureau
We can provide carers with information on opportunities to take a short break from their caring role, including grant funding and other useful resources that may help:
Short Breaks may need to be rearranged by carers who have already accessed opportunities or funding from us to take a break from caring. If you need to talk to us about rearranging your break or accessing short break opportunities, please contact us on 01698 428090/01236 755550.
Lanarkshire Carers Call
Our Lanarkshire Carers Call service provides a weekly, fortnightly, monthly telephone call to carers. This regular, friendly call can help carers feel less isolated and provides contact for further support when required. This service is available in a range of languages including English, Urdu, Punjabi and Polish.
We are pleased to announce that we have launched a newly-styled card in line with our new branding. In addition to this, we are now offering an interactive digital carer card for use on a compatible smartphone. At present we are unable to process requests for new or replacement physical cards. If you are a current cardholder and use a card with the old-style branding, this card will still be valid until it expires. Carer Card applications can be submitted online, Click here for more information on our Carer Card.
The Scottish Government has also issued issued specific advice for carers:
UK Guidance for those who provide unpaid care to friends or family:
NHS Lanarkshire Psychological Services has produced very useful guidance around managing anxiety:
Some other helpful information for carers in Lanarkshire can be found below:
We are here to support you with your caring role and will keep you up to date with any relevant information or changes as things progress. Please make sure your contact details are up to date with us in case we need to contact you. If your details have changed recently, please contact us on 01698 428090 / 01236 755550 and we will update our records.
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